Haircut was OK, more of a trim. Didn't get assistance on selecting product for my particular hair (fine). Was given $9 small sample size when the regular size shampoo was much more of a value. I was criticized for coloring my own hair, but that is a budget issue. I like the salon, so I will probably go back.
Kathy, I appreciate your feedback and I am sorry that you did not receive the attention you deserve! We need to work hard to ensure that all of our guests feel like their experience meets beyond their expectation, and we did not do that for you. We will certainly continue to train and work to exceed your expectation next time. Thank you for considering to give us that opportunity, we know you have many choices where to receive services. I will be in contact with you to see how I can help. Thanks again for the honest feedback. Venessa Lanier