For a simple haircut and blow dry, it should not take 90+ minutes. I think the haircut was average and not particularly what I wanted. I initially brought it up that I wanted some more layers around my face. She brushed off my concerns and after sitting down for more than 1hr and a half, I didn't feel like pushing it further. I asked for a time estimate and the stylist refused to give me one. So I missed a lunch with friends because I did not know when I was going to be done.
Nice place, average haircut, not so great service.
Thank you so much for this informational review. We take customer service very seriously and I am sorry that you were not 100% satisfied with the service you received here. I will be in contact with you via email today.
Customer since 2017
For a few years I have searched for a new hair stylist and salon. My journey has ended! Great reviews are what brought me in to Salon Vive. The great service Salon Vive offers is why I’ll continue going. My Stylist, Gordon, was the absolute best! He listened to all of my neurotic nonsense and patiently looked at the stack of pictures I brought. In the end he gave me exactly what I needed, and wanted.
I really love this salon. I am a newbie going to it - so far 3 times. Each time was a very pleasant experience. Penny is more than great! She really listens to what you have to say. I really do highly recommend this place and Penny. A friend of mine gave me her number - I am so thankful because I have been in Houston almost 4 years now and had not found the right person. The hunt is over!