This was my first experience at Salon Voss. Grace was recommended to me. Everyone was pleasant and accommodating! Grace asked what I was looking for and listened. As she was working on my cut she asked questions about whether I was pleased or had any concerns about what the style. When checking out everyone was very helpful including the manager who was up front at the time. When I left, I felt that I had an experience I had not had in a long time! Thank you.