Nicole is my stylist , she listens, offers suggestions to best suit my needs, & has a great personality. The establishment is very neat & clean. Everyone from the front desk & on are very friendly & pleasant. I have been to several salons since moving to Virginia & was about to give up hope of finding a salon I was happy with when one day a few months back I stopped into Voss to ask some questions about their salon & was fortunate to be speaking with the salons owner Tom. He was friendly, informative about the salon, listened to my likes , dislikes & made me feel comfortable in choosing to make an appointment. I highly recommend Salon Voss .