Kristen, as usual is always wonderful. She does a great job with my fine thin hair. The shampoo girl, who is somewhat new to Samsara, did not deliver the usual Samsara experience. She left hair color on my face, which I didn't realize until I had left. Her scalp massage was short and not very good. This is a small portion of my visit to Samsara, but something that is relaxing and I enjoy. It does not change my opinion of Samsara and I will continue to come there as I really like Kristen and she always delivers a great haircut/color, but I did think you should know about the shampoo girl. Sorry I didn't catch her name when I was there, but I know she previously worked at Signature salon.