Very friendly and knowledgeable staff. Dr was great as well. It was disappointing for the point where we waited over 1 hr to see the Dr even though we had an appointment! This was also our first time going there. Not the ideal first impression I was expecting given All the other good reviews.
The staff is kind, patient, and knowledgeable. The doctors take the time to carefully discuss and explain any health issues. I started going to this facility because a friend highly recommended the personal and excellent care. I, in turn, recommended it to a family member who has also been very happy with this facility. Also, about a year ago, I had lost my two beloved doggies in a tragic accident. The staff sent me a beautiful card expressing their condolences. Their sentiments were greatly appreciated. I now take my new puppy there because I trust that she’ll get top notch care.
Get charged for everything. Was asked to come back since my dog was reacting bad to the medicine they gave her and they proceeded to charge me for a doctors visit, the reversal shot, and the biohazard fee without giving a warning for it. As a struggling college student that isn’t something that I can afford but I had no choice.
Its always a great experience to take out pets to San Dimas Animal. The doctors and the staff seem to have a sincere caring for our fur family. As senior citizens, our pets have become our children. We appreciate you all more than words can say. Thank you for everything.