I was very pleased at the attentiveness of the staff and especially the Dr. My baby DJ was a priority and he responded exceptionally well to the Dr. DJ had a small surgery and I felt very confidant that my dog was in great hands.
The only thing that I was unhappy with was that I was told my dog would be ready to be picked up within 2 hours. I arrived 20mins early to pick him up and still waited an hour to get my dog back. I signed in, sat down and waited as other people who came in after me took their pets home. I continued to wait until I finally asked what the hold up was. Then they called on the intercom for my dog to be brought out. Front desk was just not organized in their process.
Overall I will definitely bring my DJ here for care, as ultimately I'm looking for good and affordable treatment for him.
Dealt with Tony. He is great. Friendly, informative and took the time to make my dog feel comfortable. He's a great asset to your staff.
The only issue i had with the your desk staff was that i was waiting too long. They skipped over me and attended others that arrived after me. Until i had to announce myself. Then i was attended. Probably an accidental oversight.
I have been bringing my animals ( 3 dogs and 1 cat) to San Dimas Animal hospital for 10 years, even though there are many good veterinarians much closer to my home. The medical care is amazing. Dr. Singh's diagnoses and treatments have been absolutely on target each time,, without exception, Recently he went to great effort to save my Beagle who had a horrible case of meningitis. I also have been coming here because of the hard working, dedicated staff. Each member of this amazing team has always been very professional, helpful and friendly. I am very grateful to San Dimas Animal Hospital for the excellent care and concern.