33.3% would refer friends and family to us

5 stars Customer since 2014

yes i well

5 stars Customer since 2004

Friendly staff. Very complete eye exam and the doctor fully explained my condition and treatment plan.

2 stars Customer since 2014

Long wait. Staff unfamiliar with eye care America , and treated me as such. Then claimed it was $35 to recieve my prescription, when I asked before were there any cost assoc w the free exam.

2 stars Verified customer

On the day I visited this location, there were many problems. Although the staff was kind and courteous, the waiting room was overflowing and people were standing. The front door is locked and a sign asks the patients to enter through the back door, where there is little parking. In front, there was a huge sign in the parking lot across the street indicating "no parking" or cars would be towed. This was obviously a problem for many of the patients who were older and used canes or walkers. I sat by a woman who said she had been waiting for 2 hours. When I was called, the service and exams were quick and efficient. I would suggest one try to get an appointment at an outlying office if you wish to use this company. I understand they have several other offices.

San Antonio Eye Center- Downtown Location replied:

Unfortunately we are temporarily not allowed to use the parking across the street due to construction on that building. Cranes and heave equipment are moving large pieces of material which might drop on vehicles. We hope that the lot will be restored for our use very soon. Patient entrance is indeed at the rear of the building where the handicap ramp is located.

5 stars Customer since 2014

My visit to the eye clinic was very professional, the technician was very helpful in providing all the procedures done during the day. I was very impress to all personnel working there. Again thank you for your professional service.