96.1% would refer friends and family to us

4 stars Verified customer

First time coming here trying to look for a new salon, felt welcomed and Alser did a great job on my hair and gave me what I wanted and asked for.

5 stars Customer since 2017

Alder was amazing!

5 stars Verified customer

I love the people and Christine gives a fabulous massage!! Thank you team!

5 stars Customer since 2017

Great service

Sanctuary Salon & Med Spa replied:

Thanks Reena for your feedback! We are delighted that your are pleased with your services and look forward to seeing your on your next visit.

5 stars Customer since 2017

I just received my second treatment of laser hair removal on my bikini area, and I couldn't be happier. The laser they have makes the process nearly painless, the process is fast and discreet, and the staff is incredibly friendly and helpful. I am so happy with my results already, and I can't wait to see the final results!

Sanctuary Salon & Med Spa replied:

Patricia, we are delighted that you are so pleased with your laser services! Thank you for your wonderful comments and hopefully you will visit us here at the salon one day soon so that we can introduce you to some of our other fabulous services!

5 stars Customer since 2017

The staff are friendly, skilled and attentive. From hair to facials and other treatments I would highly recommend the team at Sanctuary Spa.

Sanctuary Salon & Med Spa replied:

Hi Marion. Thanks so much for your kind words and feedback! We are so excited that you have become part of the Sanctuary family.and look forward to seeing your smiling face again very soon!

5 stars Verified customer

Beautiful salon and everyone was amazing!

Sanctuary Salon & Med Spa replied:

Thank you so much for your wonderfully kind feedback!

We love our guests at Sanctuary and always hope that our excitement and love for what we do translates to each and every guest. We hope you can visit us again very soon!

5 stars Verified customer

Very welcoming, easy to schedule the services I wanted. My nail tech was incredibly sweet and it felt like a friend doing my nails.

Sanctuary Salon & Med Spa replied:

Thank you so much for your wonderful feed back and comments! We are delighted that you enjoyed your services and experience! We hope you visit us again very soon.

4 stars Verified customer

I booked a massage for my daughter and me, and a mani/pedi for my daughter's friend. The massages were both very good quality--the massage therapists were experienced and sensitive to our needs. The mani/pedi was great, although we had booked a powder finish and the technician did not seem comfortable with this and offered gel. The nail tech was friendly and did a great job with gel. There was no offer of special designs even though the luxury service was booked. My only complaint is this is yet another of those spa 'clubs' and sure enough we could not leave the premises without the owner pushing a membership. I wish these places would realize that you catch more flies with honey--it is classier to mention that you have memberships available, hand over a pamphlet for your guest to peruse while you mention that membership can save them a great deal of money, and LEAVE IT AT THAT. Please do not talk for 20 minutes about why someone should join. It makes people not want to return as we came there to relax, not to haggle or be in a position of saying 'no thank you' 10 times.

Sanctuary Salon & Med Spa replied:

Dear Anonymous, first we would like to say Thank You for your kind comments and your honest feedback! We are delighted that you, your daughter and your daughter?s friend enjoyed your services. In regards to nail design, we no longer offer these services as the demand has diminished through the years. We apologize if we appeared to have come on strong with our membership program. It is only through our genuine passion for what we do, the dedication to guest services and excellence and the excitement of making all of our guest a part of the Sanctuary Family that we may get ?caught up? in the moment when we are speaking of to our guest about our membership program. Additionally, we always give guest our Membership information to take home; however it is has been our experience that most people do not have time to read a lot of information and that is why we take a little extra time to explain the full benefits and savings of our Membership Program. Again, thank you for your feedback and hope that you will visit us again very soon.

4 stars Customer since 2017

I really enjoyed meeting the staff. I had several services done..and each one was a great experience. I was extremely pleased with my highlights (hair). Steve was very professional and did a great job. I am waiting for a call back from Marlowe on discussing a price on potential hair extensions (hot heads). I called the other day, but haven't heard back. Both my partner and I, want to continue being a customer at Sanctuary. In fact, my partner just purchased a membership.

Sanctuary Salon & Med Spa replied:

Hi Star! We are so excited to have you and your partner as part of the Sanctuary family. I actually did reach out to you yesterday (Tuesday) by way of email, as I had several prices that I had sent to you for various lengths of extensions. Please check it out and let us know what you think. I look forward to hearing from you soon!