My esthetician was amazing and so friendly and I enjoyed that part of my spa day. However I was nearly in tears getting ready there.
Being overweight is hard, and I was really looking forward to a relaxing day with my friend. I am a size 16 and was given a medium robe. I know it was a busy day but that wasn't going to work for me. Then when I was given an appropriately sized robe, the only left under wrap left a huge gap on my thigh, so I was forced to wear my capri yoga pants underneath the wrap and robe.
I didn't complain or draw attention to myself, doing that AND being a large person I have learned just gives people the ammunition to mock or treat you as a sub par human. I was devastated. I was just trying to experience the same as everyone else and maybe I should just know that perhaps a high end spa isn't for me.
Dear Anonymous-I have to apologize for this situation. We had 2 robes that would have been the perfect size for you. I felt like they were getting worn and in need of replacement & tossed them, not realizing the new robes we ordered to replace them hadn't arrived yet. I hear how you felt and do understand. We do love to make the experience wonderful for all of our guests and meant no disrespect. It was my error & I do wish I could personally make it up to you, however, I have no idea of how to contact you. Kris Carpenter