As an older person, medical complaints are often dismissed as just getting older. I was heard and treated for the issue I had, and as a bonus, got to speak with an intelligent, interesting person who knows more than her job description. It will take two months to treat my problem, but 24 hours later, I am already feeling more comfortable than I was yesterday. The staff is equally caring , competent and respectful. A person even older than I had lost her spouse and she spoke to a young woman who clearly had no time to talk, sat with her and listened because it was humane to do so. This may be a bit touchy feely for a review but my husband who is all business was impressed by this experience. Thank you Dr. Lisa and staff.