95.7% would refer friends and family to us

5 stars Customer since 2019

Dr Defaii always great!

5 stars Verified customer

lady at the front desk is a bit hard to understand, isn’t the best at explaining bill break downs. she is perfectly fine at scheduling appointments but when it comes to payment im always left confused as to what i owe. And when i question her or tell her i don’t understand something she can be pretty rude. she reminds me of my high school geometry teacher, like when i didn’t understand how to solve a problem she would say something along the lines of “go review it at home”, front desk lady is the same kinda person.

most complicated part about going to the dentist is just understanding how much it costs after insurance and how much is expected to be paid day of.

if you make the effort to work around what insurance covers and give a better estimate of what is owed customers/patients would return more often.

otherwise i love the dr and the assistant. understanding my bill is just the most complicated part and my only pain point as a patient.

5 stars Customer since 1992

very satisfied

4 stars Customer since 2019

I was very comfortable going in to have my work done. It was easy and painless. Dr. Defauii got me through it easily and painlessly.

5 stars Verified customer

Great skills produce great results.

5 stars Customer since 2022

Received excellent care and education about the status of my teeth and how to remedy issues with my teeth. Dr Defaii runs a very tight ship and found the nurses to be very impressive, they were quick at their jobs, skilled with their equipment & had instant answers to all my questions. Would definitely recommend San Jose Smile Center.

4 stars Customer since 2019

Very professional service with minimal discomfort.

5 stars Customer since 2022

It's hard to find the right dentist, Most of them feel uncomfortable or do a crappy job. Dr. Defaii and his team are excellent. They treat their patients like family. After every dentist appointment I've had or my kids. He would call just to see how we are doing. Him and his staff take the extra time to make sure you are comfortable and listen to any concerns you have. I'm happy to have found his office. Would definitely recommend.

5 stars Customer since 2021

Great work

5 stars Customer since 2001

I would highly recommend Dr. Defaii. I have been going to him for years and do not trust any other dentist. He has fixed many mistakes from another dentists and I love my smile now. He is very thorough and always takes care of me. His staff is nice and the office is always clean.

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