Honestly, I love Dr Dhaliwal and truly have a pleasant visit when he is examining my teeth. My issue is definitely not with him but with the hygienist's' approach. In the past Kathy has pitched me on many things from night guards to water picks, etc. She even sold me on a night guard using some strong fear tactics about gum recession. I normally just pass it off as her style or her just doing her job, but this visit was over the top with the sales pitch. She asked if she could take images of my teeth. I asked if they were necessary and she said it was just to keep better records of the progression of my teeth and bite. Thinking they would be simple photos and used to help the dentist with my records I agreed. After about 8 minutes or so of various apparatuses to hold my cheeks open and multiple positions (laying down, sitting, standing, etc) she pulled the images up on the big screen to review. I then sat through another 8+ minutes of lecture about shifting and how that can lead to a copious amount of problems. Keep in mind I have never had braces and have always been used by dentists in the past as a reference for very straight teeth and a perfect bite. I had to interrupt her and ask what the point was and what she was getting to. Then I noticed she was wearing invisiline and it dawned on me that this was all a sales pitch for invisiline. She explained that correct was the option to make sure all the laundry list of things she went through wouldn't happen to me. I had to interrupt her again and ask her to get to the point. She then finally explained what a great option invisiline was. I told her I was surprised to hear that this was an urgent issue with my teeth since no one has EVER been concerned about this before in my 30 years. She said it wasn't urgent but definitely needed to be considered. Anyway, you get the idea how the appointment went. I have enough going on in my life and some real health issues going on not regarding my teeth. The last thing I need is some scare tactics about why my teeth should be perfect (I still don't see how even straighter teeth will make me healthier and prevent illnesses). Again, I really love Dr Dhaliwal and he is the only reason my husband and I are staying with the practice for now. He is so kind and knowledgeable and goes out of his way to be available for his patients. I'm not sure if all these hard sales tactics are coming from him and the practice or if they are from Kathy, but if they continue we will find another dentist.