Hello, I have been a customer for 5+ years. Today I had a regular cleaning that was fine but felt like the staff tried to "upsell' a laser cleaning. The deep clean might be recommended (and mostly covered by my insurance but as for the laser therapy, the ADA says there is "No consistent benefit" to this very expensive procedure:
Told I couldn't continue normal cleanings without deep clean and laser therapy. (An estimated $700 total procedure?!!) Nice office if don't mind being overcharged for unnecessary treatments. Thought someone else should know why I will be looking for another local dentist after being a customer for years. I will also write some on line reviews of my experience. Please train staff more thoroughly or have a dentist who is knowledgeable about procedures explain options, the upsell is really off-putting. Thank you for your past care and time to hear my concerns.