I was in need of a new dentist and thought 27 great reviews was a good place to start. Coming from a family with more than one dental hygienist in it (not including my late grandmother) I have always maintained great personal dental health. I floss and brush twice daily (I probably floss more than I should). After my initial cleaning here the hygienist told me that I had periodontal disease and that my teeth could eventually fall out if I didn't get a deep laser cleaning. Freaked me out a little but sometimes my gums do bleed more than usual when I floss and can be pressure sensitive on occasion so I was receptive. After that the it was the doctors turn to look at my teeth. She literally spend 20 seconds in there and told me my teeth were "perfect". As I was paying my co-pay the women at the desk presented me with a plan for a $1500 deep cleaning and asked when I'd like to schedule it. I said "I think I'm ok on that for now" as I wanted to consult my relatives in the industry to the situation and get a second opinion. Literally, all three women at the desk looked at me like I was crazy for not taking their pitch. Oh well... no biggy... maybe I'm just overthinking it. My work schedule is not consistent so it's hard for me to schedule exact times six months out so I asked them to call me when I got near to needing a cleaning. I consulted my family to learn that periodontal disease runs in our family. My sister and my mother also have it. So did my dental hygienist grandmother. I also learned that if I could just do the trouble spots instead of my entire mouth I should be able to save some money and that the progression of the disease would most likely stop if I maintained regular cleanings. My mother has gotten regular cleanings her entire life without any deep laser cleaning and still somehow manages to have a beautiful smile of all her original teeth. -fast forward six months- I get a phone call from the hygienist inquiring if I would like to make an appointment as I was overdue. I said yes. She immediately asked if I would do the deep cleaning and I said no. She persisted to ask if I was sure and I informed her that I had spoken with my family in the industry and that I would prefer to just schedule a regular cleaning. She said to me "Well, you need to go talk to them and get educated". I could not even believe this women was trying to hard sell me on a $1500 cleaning package. I'm from Chicago lady, I was born with people trying to hustle me. You can keep your cleaning package, your dental office and your entire hustle. It stinks worse than gas station cool water cologne. I will never let anyone in this office touch my teeth again. Save yourself the hassle and go somewhere else. They reached out and apologized. They offered to have me see a different hygienist which really was beside the point as I got the vibe from the entire office the first time I went in there. You need to gain trust with people before you try to hustle them. I'm just glad I saw the red flags right away. I will be moving on and I suggest anyone who reads this, does too.