I was appreciative of the fact that I could bring my car in right away to be looked at when the check engine light came on. However, when I returned to pick up my car I was informed that a $150 inspection was performed on my car with no notice beforehand. I would not have proceeded with the check up if I knew it would cost this much.
Thanks for the comment Carlie. After reviewing your ticket, you were charged the standard 1 hour of time for the computer system diagnosis. The current rate is $121.74. The pricing for these services is displayed on our service/menu board. Please understand that diagnostics is the most difficult part of the job. It requires our most expensive equipment and our highest trained technicians to spend an hour with your vehicle to determine the underlying cause of the light. It is a very common misconception that the car's computer can tell us everything that is wrong with the vehicle. In actuality, the diagnostic trouble codes are a small piece of the puzzle that provides direction in which to look for a problem. Please contact our manager if you have any additional questions or concerns. Again, thank you for your feedback.
They have been straight forward and I don't ever feel like I'm being taking for a loop. I moved to the area a couple months ago and was looking for a reputable place I could take my car. I'm glad it's so close. Brad and the team do wonderful and prompt work.