Excellent comment! Though you may not have received a phone call, I do assure you we are reshopping your rate at every renewal. We generally do not advise if we do not find anything lower, due to the large amount of phone calls that would generate, but we do check in after renewals to see if there are any questions or concerns.
Thank you for your feedback!
Customer since 2017
Gracias por su valiosa ayuda, gracias a todos ustedes por su excelente trabajo estamos muy contentos con nuestra póliza
In addition to my brake work, the told me that I needed a Belt replaced. I gave it the okay without asking the cost. They ended up replacing two. It was fairly priced for what they did, but I wasn't prepared for the expense. Being more upfront about cost would be my only request in the future. I'll be back.