95.7% would refer friends and family to us

5 stars Verified customer

Very thorough. Very compassionate.

5 stars Customer since 2019

SAVES always takes very good care of my furbabies. Dr. Brogdon and Dr. Stort and their staff are very professional and provide excellent services.

1 stars Verified customer

There were horrible wait times, terrible communications - I had to start over each time I spoke to anyone working with my pet - its as if no one read any of the info I provided to them. I NEVER received a daily call about how my pet was doing. I ALWAYS called once in the AM and once in the PM to check on my pet and was always put on hold for 10-15 minutes. Usually I would have to call 3 times in a row and then someone would finally call me back. The ONLY time someone ever called me FROM the hospital was to collect more money. I thought the staff seemed really nice. One person kept telling me little things about my pet which led me to believe maybe she really did try to spend a minute or two with him. We were finally able to pick my pet up and the hair on his behind had poo stuck to it in several places, nobody even tried to wet a cloth and wipe it off. It really made me think twice about what kind of care he really had. I have to come up with a better contingency plan - I will never take my pets here again.

5 stars Customer since 2020

Quick, same day service. Very professional staff. Good communication with staff and doctor. In, out, done - eazy-peazy.

4 stars Verified customer

Friendly and very compassionate. They treated my dogs with respect and professional care. The only con I had was the time that was spent waiting between communication with reception and vet and time on hold when calling for an update. Overall, we had a wonderful experience during a difficult time, and we will definitely visit SAVES again when needed!

5 stars Customer since 2020

The staff was kind and really loved giving feedback about how Jessie Mann had a fan club. We are so grateful for the help with our 17year old baby girl chihuahua. We were told how to feed and take care of her and she is doing better but we knew it was better to have her more comfortable at home with us than away from us. Hopefully it will be for a few more days, weeks or longer. Thanks to SAVES!!!!!!

5 stars Customer since 2019

this was second time ive brought my cat to dr.goodwin..hes very good and very nice..the staff was friendly as well.i drive a hour and half to go see him becasue hes the best.

5 stars Customer since 2018

excellent service. your drive up and call their number. they come out and get your pet and return your pet to your car. my lab had cataract surgery 1.5 yrs ago which cost $5768 for both eyes. She recently developed glaucoma in 1 eye and had to have it operated on which cost another $3364. she stayed 2 days for both surgeries where she could be monitored and given medicine. the people @ SAVES took very good care of her both times. Dr Story was her surgeon and I highly recommend him. the only con is that eye surgery is very very expensive. the cataract surgery gave her sight back so was well worth the $5000+. not sure how successful the glaucoma surgery will be and should know more in a few weeks. also there are a lot of eye drops that has to be put in the eyes several times a day so be prepared for this intense aftercare for about 3 wks.

5 stars Customer since 2017

Very thorough and caring staff! They treat my pet as I would!

5 stars Customer since 2019

The staff are both friendly and helpful. I like the typed summary of the visit with medication information and an expanation from the doctor regarding my dog's progress.

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