Superb service! Chrissy took the extra time to fully explain how she was going to integrate the color into my faded old color & what the sparkle lights would add. Then she asked questions about styling my hair, what I was wanting, did I have something I was working towards and even what I was having trouble with. Completely understood my hair and ideas before any work was done. Finally, I think I have that ONE that is going to be called my hair stylist!