I have been a customer for 3 decades. SaabMasters, now Scandwest Autosport, has been masterfully managed by Rob all this time, keeping my string of Saabs - 99LE, 900's, 9000 - running well. He has earned my trust to precisely diagnose the root causes of problems, and recommend the most cost-effective solution to get my beloved machine(s) back into reliable service, i.e. on my last visit I expected a bill in the hundreds to recharge the AC and replace seals -- total Scanwest charge ~$50 for a simple relay replacement. As an airline transport-rated pilot, this is exactly the integrity I seek for any safety-related maintenance needs. My cherished '96 9000 cs has been a cool joy all this long hot summer. Thank you Rob!