The appointment was very quick. Maybe too quick? More specific questions about my eyes and any sight issues I may have or could be experiencing, am I in need of new glasses, frames, would be nice. General eye health questions for someone my age or gender, etc. would be nice also. More care with the removal and reinserting of my contacts provided in the future-lights on, mirror provided, time for eye numbing drops to wear off. It just seems like it is more important to whiz you in and out. Everyone is very friendly, I just do not feel informed throughout the process.
Heather, I am so, so sorry that I rushed your contact lens exam. I totally missed your desire to talk in more detail regarding your eyes! With our long history of working together, I am so grieved that I was insensitive. We will be looking for ways to make it up to you. Thank you for your comments. They help us change for the better. Shannon Schaffer
Customer since 2017
I was pleasantly surprised with my first ever visit to an optometrist. Dr. Schaffer made me feel at home, explained all the tests performed, and answered all my questions. The staff were friendly and helpful, as well. The facility is tidy and clean.