I have been going to the Eye Institute for several years. All of the staff is helpful, patience, professional, and friendly. You never feel rushed. Dr. Schermer and the other doctors are very thorough. They explain everything to you. Also, your appointment is complete when you leave. At my health provider, I have to make three separate appointments to get everything I need. At the Eye Institute it is a one appointment stop. I highly recommend the Eye Institute if you want a complete and thorough examination and/or eye care.