My family has visited Dr. Schwart every year for the last 7 years. Dr. Schwart and his assistants were wonderful. The waiting times at the office were very shorts. Overall, we have had good experiences.
This summer, my son and I visited Dr. Schwart so my son will have a new pair of glasses for the new school year. Well, school started about 2 months ago and he's still waiting for his glasses. I've called every week. Sometimes they said they call back but they didn't bother to call. And then they said they'll call when glasses are ready. Today I call and they said our glasses were ready a week ago! So even we've waited for too long, they didn't bother to call when our glasses ready. Anyway, yay, great, after $1200, and more than 2 months and about a dozen calls, we have our glasses. I wonder if our vision have changed.