My hygienist was extremely patient and honest with me. We talked for a good while about shared experiences with dental work and she never dismissed my concerns. I cant recall my hygienists name or the newly hired woman who helped describe the damage done to my dying nerve, but both of them were extremely professional while being helpful, kind, and understanding. As it happens, I wept in the dentist chair for a while about a potential root canal and the thousands of dollars spent on dental care, as well as the commonality of malpractice or mistakes made that cause more pain. Neither of them tried to coddle me or disrespected my pain. They let me speak openly and honestly about my frustrations and were extremely patient. My hygienist is blonde and very kind, very open and patient. Receiving news about an impending surgery can be scary, but she and the new consult hire really made me feel better about it by describing the process and answering all my questions. I really appreciate their honesty and patience.