My positive experience began when I first walked in the door. The friendly team at the front greeted me and offered me tea or coffee while I completed paperwork. While completing paperwork I watched the team helping people pick out glasses. They went above and beyond taking them outside to see in the natural light, etc. Once I completed my paperwork there was next to no waiting, I was immediately brought in, someone took me through a couple of tests, then I went in to see the doctor. He was friendly but to the point and quickly moved through the exam. I was impressed with how thorough he was also even considering taking my prescription down a notch. I also asked questions about whether my son should come in and at what age. He asked me a couple of questions to see if there were any at-a-glance red flags and once there were not he said that it was up to me I could bring him in now or wait until he went to kindergarten. I thought it was great that he answered so thoughtfully and didn't just say yes to bring my son in to get more business. The front desk team also was great with my insurance and the costs. I asked a lot of questions and they helped me weigh out my options. I was really impressed with the attention to detail and the extremely attentive customer service.