Dr. Ross was very good. The Optical assistant quoted me the wrong price on 6 months worth of contacts, and the Optical Assistant for the eye glasses quoted the wrong price for the glasses. The over all price with Good Year insurance was over $800, I was a bit shocked and had to cancel the glasses all together and I only order 3 months of contacts. The woman at the check out desk had to research what the actually prices were and was very understanding. I am very pleased with the exam, but will go some where else for future contacts and glasses.