Requested to be at office and wait in car 15 minutes before scheduled appointment. Waited for directive, none forthcoming so I knocked on door. Was told I had not completed the pre-visit paperwork. It had not been sent to me. This paperwork that has several lengthy sections/parts was then emailed to me 6 minutes before scheduled time for appointment. I was not summoned from my car to enter the building until 42 minutes after arriving.
I will return to Dr. Colbert because, otherwise the service is good. Hopes are that this comment will help remedy this situation. Therefore, I wish to remain anonymous.