I called with a request to see my dog, Boo Boo, on a busy Saturday, and after explaining what was wrong. The girls at the desk were able to let us be worked in. I just love the new vet I have seen there, Dr. Singer. He is just fabulous and is very thorough and knowledgeable. He presents you with the best options for your pet and allows you to decide which route to go, so he is not forcing a choice on you. I love it!! Thanks so much for working us in and being there for a crisis!! My fur babies are truly like other children for me, so this means so much!