98.4% would refer friends and family to us

5 stars Verified customer

I LOVE coming to Serenity Couture in Ames!!!! My stylist, Julie, is the best ever. She listens to me and gives honest input into what I need to do to accomplish the "look" I'm wanting. For instance, I'm getting ready for long vacation trip. I wanted a hair style that required very little daily attention. I showed her a photo of what style I wanted. Julie gave suggestions for how I could get that "look" -- and she styled my haircut to accomplish my goal.

5 stars Verified customer

Friend had "Black cherry chutney" as her chosen color for her manicure and loved it, and the experience. She felt pampered and walked away with a huge smile and kept looking at her nails all night long! Thank you all.

3 stars Verified customer

The experience was excellent, however my color turned out significantly darker than the pictures I had shown, so it was either left on too long or was not the right mix of color. I've grown used to it and sort of like it after a few days, but it is definitely a darker brown (almost black when I had hoped dark brown) than I was hoping.

5 stars Customer since 2005

I really like this place. Sarah does a great job!

5 stars Verified customer

Thr cost of your services is making me reconsider how long I can continue going to Serenity.

5 stars Verified customer

The massages are amazing and the customer service is always top notch! From the minute I arrive, to the minute I leave, I feel so important and valued. Irena gives amazing massages and is always so pleasant and kind. I also love that the salon proudly displays that the products are cruelty free!!!

5 stars Customer since 2015

Betsy got sick and I was able to have Sam cut my hair instead, saving me a second trip to Ames (from Ackley) I had great service and appreciated that I was able to still get my haircut that day as it was in bad need. Always treated like a queen.

5 stars Customer since 2017

Great look with a new perm. Thanks, Julie!

4 stars Verified customer

While the appointment was pleasant, I was disappointed when the nail polish peeled off after 36 hours.

Serenity Couture - Ames replied:


I am so sorry about your less than satisfactory experience at Serenity! I would love for you to call into the salon this week so we can schedule you for a complimentary polish change to make this right. Our hours are Monday - Saturday 9 AM-9 PM and Sundays 12-5 PM. We look forward to having you back in the salon. Thanks! Manager Tina

5 stars Customer since 2003

I love being able to go in to Sam and say "I'd like something fun" or "do what you think it best" and know I'll look fabulous!