Walking into Serenity, I am given a warmly sincere welcome and, after a few minutes on the bench in the window, Sarah comes along and invites me into the shampoo room where she not only shampoos my hair, but gives me a total scalp massage that leaves me wishing she would continue down my neck, my back, my arms. Totally relaxed, she suggests I make my way to Karen's chair. Karen appears, asks a few questions, and begins to cut. I am not wearing my glasses. When she is finished, I put them on and find that the cut is perfect. In fact, it is so perfect that every time I walk past a mirror for the next six hours, I am totally surprised that it is actually ME in the mirror. You know how they say that they are BEAUTICIANS, not magicians? Well, Karen, Sarah, and the rest of the Serenity team are beauticians with a MAGICAL touch.