This was my second time visiting Serenity and the day I received braces. The staff are incredibly sweet and some have braces which is comforting. It's small and family style so it's intimate and personal. Applying the braces was a short and reletively easy process and they thoroughly demonstrate and explain how to brush, floss, wax, etc afterwards.
The reason I rated 4 stars instead of 5 is because I had an appointment for 2pm, but was not seen until 3pm. That was a tad inconvenient.