I took my 03 ranger here due to it not starting one morning. I asked them to check the fuel cut off switch (inertia switch). They came back saying I had a bad fuel pump and quoted me around $900 to replace it. After telling them that i would be getting a second opinion, they came up with some instant coupons and dropped the price down to around $600. Then they claimed I would need a fuel line flush and that this would be an additional $150. after the repair the truck continued to have the same problem so i took it back and asked them again to check the inertia switch. Turns out the switch and the wiring to it had indeed fried.
I was then quoted over $360 to replace the switch. The guy at the counter told me that he had called all over the atlanta area and that no one had the part and it would have to be special ordered from ford. They told me +$180 for the special order part (which I would have to prepay for before they would even order it).
I promptly left and drove 5 mins down the road to autozone and they had the part in stock for a whopping $30!!!!
I feel I was mislead and that they have very poor business practices.