The stylist who cut my hair was very professional and I was happy with the result. While the cut takes a little longer than a traditional salon, you have the benefit of knowing that both student and an instructor have gone over your cut and are happy wit the result.
My only negative experience was the receptionist who took the call for my booking. She made me feel like I was an inconvenience. But that feeling all changed when I walked into the institute as everyone there was really lovely.