I came in with a DIY hair job that had made my normally sandy blonde hair orange. It was so brassy that I spent the last two weeks with it safely tucked into a bun. Catherine spent so much time figuring out a solution with me, including explaining what we could do this visit (color correction and adding dimension) and what we could do in subsequent visits to get it to my natural tone. She's pleasant and a very savvy conversationalist, which, in my opinion, is important to the job -- or at least important to building a long relationship with a client. She could tell when I wanted to zone out and when I was more chatty. I've been salon hopping for the past year, but have finally found a home. Thank you, Catherine!