95.4% would refer friends and family to us

4 stars Customer since 2017

I loved my visit with Laura! She was very easy going and knew exactly what I wanted with little explanation. She was super flexible and kind when I want my color a little darker. I appreciated her and the assistants were great as well!

5 stars Customer since 2017

Joey was incredible and so friendly... will be coming back.. love my hair

5 stars Customer since 2016

Jennifer did an amazing job on the color and cut!

5 stars Verified customer

Staff was so friendly and accommodating! They rearranged chairs so that I could sit next to my sister. Thank you for a great experience!!

2 stars Customer since 2017

I have to say, I'm pretty disappointed with my experience at Shampoo Avenue B. I have curly mixed-race afro hair and have been getting it highlighted for 3 years in intervals of 8 months at the recommendation of leading UK hair stylist Sapphire Rose Lewis at Bleach Salon in Dalston. It has always come out evenly and perfectly, with a beautiful blend that people always mistake for my natural colour. After moving to New York and conducting a search for a new salon to keep up my highlights, I settled on your location having perused its social media page and admired the well-blended, even foil and balayage highlights I saw displayed there. I booked an appointment and asked to have a full head of ashy blonde highlights redone up to my roots. My stylist didn't seem to know how to brush my hair correctly and swiped at my dry curls a few times with a metal pad brush (the worst POSSIBLE choice for curl textures that risk breakage) before applying bleach to matted chunks. By the time she got to the top of my head it was obvious that she just didn't feel she had time to apply colour delicately or tease out fine, thin cross-sections of hair to bleach. So, after a pretty slap-dash job towards the end, I emerged from the heat machine and the post-bleach wash with huge tiger stripe chunks of literally white hair right at my center-part. It's horrible. I can't believe how uncaring it felt and I can't believe how terrible it looks. This salon obviously has talented colourists and does some great work, but man, I feel mutilated. My stylist was also obviously not pleased with her result but couldn't quite bring herself to admit it. Instead, I got a half-muttered explanation about how I have to come again for another round of highlights because she couldn't possibly do the right job "in the time frame alloted", which is a really terrible excuse for having given someone tiger stripes.

Really dissappointed. I'm not coming back to spend another 300 dollars to fix something that should have been done correctly in the first place.

3 stars Customer since 2016

I got a double process for just my roots. My roots are very yellow compared to the rest of my hair. Is there a way to fix it? I've only washed my hair twice since getting it done and with purple toning shampoo. This has not helped at all.

5 stars Customer since 2014

Ericka was terrific as always: great color, great haircut!

5 stars Customer since 2017

Robert was awesome! He knew exactly what to do with my hair with little direction. I am so happy with my experience and my haircut cut. I will definitely be back to see him again.

5 stars Customer since 2017

It was my first time getting a haircut in the states. After online research I found out Shampoo Avenue B and decided to book my appointment with Bree. I reached 15min late for my appointment but the staff welcomed me so well. I discussed with Bree the haircut I wanted and she did a great job doing it. She spent a good amount of time blow drying it, which is unusual anywhere in nyc with this price. I am in love with my haircut now. Highly recommend a haircut with Bree. I would definitely comeback.

1 stars Verified customer

I have had really great hair cuts at shampoo b. But, this one was simply awful. My stylist was nice and friendly but she did not know what she was doing. She took thinning sheers and sliced through my hair leaving it looking damaged. I was very specific about wanting my layers not to fall above my chin, and she cut the layers so short they fell around my eye. Also, the blow dry was horrible. I receive better blow drys at Dry Bar. I typically never write reviews on these type of things, but this was single handily one of the worst hair cuts I have ever had. Please note, the stylist who I think is brilliant was on vacation which led me to this new stylist. I think she was a lovely person and had good intentions, but she needs training. Really bummed out by the results.