ShamPooch Palace
Pet Services
930 New Hope Road Suite 14
Lawrenceville,
GA
30045
Mon: Closed
Tue - Fri: 7:30AM - 6:00PM
Sat: 8:00AM - 5:00PM
Sun: Closed
About
We believe that nothing is more important than pampering your dog. Our dedicated professional dog groomer's and staff at ShamPooch Palace have committed themselves to providing your dog with a nurturing, calming, flea-free environment while being treated like the King and Queen they are.
Services
- Bathing
Languages
- English
Payments
- Cash
Staff
Kathy Hosher
3 stars Anonymous Featured review
Was impressed the first time I took my dog for grooming. This time, not so much. Don't know if I can request a certain groomer or not. will ask next time.
It was just like they were in a hurry. Had a strange smell also. A completely different experience this time.
ShamPooch Palace replied:
I appreciate you taking the time to respond and let us know about your experience. We strive to make sure everyone has a positive experience with us and hope to achieve 100% each and every visit.
I want you to know that you can always request a specific groomer at anytime. I was concerned about your stating that it seemed like we were in a hurry, did that refer to checking in or checking out of your fur baby. Or did it refer to amount of time the grooming took. Secondly, we strive at all times and take great pride in our shop in keeping our shop clean and smelling well. Although we can't always help if a doggie has an accident here, we do attend to cleaning it up immediately. I was not sure if that was what you were referring to or you felt that your dog smelled strange. Since I am unable to call you directly since this is posted anonymous. I would really appreciate it if you could contact me (Kathy) so we may go through each of the items you were not pleased with.
As I stated you and your fur baby are our number one priority in our shop and we need to know if there are any problems at anytime. I can be reached at 770-513-0103.
5 stars Patty M Customer since 2012
Grace & Daisy thoroughly enjoyed their spa day on Saturday. They came home and promptly found a comfy spot for a nap. Kathy & her team take wonderful care of all our furry babies and offer helpful tips whenever they can. We are so lucky to have their shop in our neighborhood!
5 stars India G Customer since 2014
I've lived in Gwinnett county for the last five years. My first year was awful trying to find a groomer to keep my dog white. I was told that my baby paws couldnt be clean. I was baffled,as to he was being cleaned,and whitening when we lived in Memphis. So thankful to have found Shampooch. Kathy,and the staff are very personable,and always do an amazing job. I now live in Dacula,however,we will continue to commute too Shampooch,and my dog Blu does'nt have aniexty about going. Truly satisfied
5 stars Lynn R Customer since 2017
I reviewed once already but it hasn't shown on your page....
Anyway there's only one thing I can say about this place.....it is absolutely fantastic. For the first time my dog looked like the real Shih Tzu instead of the puppy cut that everyone else did.. Kathy is wonderful ! She always has a great attitude and I've only used her once. But I guarantee this is going to be my place to go from now on as long as I have my Sunshine!
5 stars Anonymous Verified customer
We love this place
5 stars Richard Y Customer since 2017
Great as always
5 stars Anonymous Verified customer
Molly & Lincoln enjoyed their morning at the Spa. Lincoln's new fur style is absolutely adorable!
All of you do a such a wonderful job of pampering our pups!
5 stars Jennifer Z Customer since 2017
Absolutely the best pet groomer around they are just amazing!!!! Ask for robin she is INCREDIBLE!! Will love her the owner Kathy is just as amazing
5 stars Lynn T Customer since 2010
Shampooch and staff always take excellent care of our 4 legged babies. I am very comfortable trusting them with our girls when we are out of town. We board them often. Only place we take them to.
5 stars Bob B Customer since 2015
They always do a great job on my golden retrievers
5 stars Debbie L Customer since 2015
I continue to receive great service at ShamPooch Palace. They always do a wonderful job grooming my dogs, and they do it in a reasonable amount of time. I'm thankful to have such a reputable groomer so close to my home. I would highly recommend them to anyone looking for a kind and caring groomer.
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