ShamPooch Palace
Pet Services
930 New Hope Road Suite 14
Lawrenceville,
GA
30045
Mon: Closed
Tue - Fri: 7:30AM - 6:00PM
Sat: 8:00AM - 5:00PM
Sun: Closed
About
We believe that nothing is more important than pampering your dog. Our dedicated professional dog groomer's and staff at ShamPooch Palace have committed themselves to providing your dog with a nurturing, calming, flea-free environment while being treated like the King and Queen they are.
Services
- Bathing
Languages
- English
Payments
- Cash
Staff
Kathy Hosher
3 stars Anonymous Featured review
Was impressed the first time I took my dog for grooming. This time, not so much. Don't know if I can request a certain groomer or not. will ask next time.
It was just like they were in a hurry. Had a strange smell also. A completely different experience this time.
ShamPooch Palace replied:
I appreciate you taking the time to respond and let us know about your experience. We strive to make sure everyone has a positive experience with us and hope to achieve 100% each and every visit.
I want you to know that you can always request a specific groomer at anytime. I was concerned about your stating that it seemed like we were in a hurry, did that refer to checking in or checking out of your fur baby. Or did it refer to amount of time the grooming took. Secondly, we strive at all times and take great pride in our shop in keeping our shop clean and smelling well. Although we can't always help if a doggie has an accident here, we do attend to cleaning it up immediately. I was not sure if that was what you were referring to or you felt that your dog smelled strange. Since I am unable to call you directly since this is posted anonymous. I would really appreciate it if you could contact me (Kathy) so we may go through each of the items you were not pleased with.
As I stated you and your fur baby are our number one priority in our shop and we need to know if there are any problems at anytime. I can be reached at 770-513-0103.
5 stars Amanda M Customer since 2018
Our plump and unagreeable kitty was covered with mats along her back where she was unable to groom nor would she allow us to treat. The Shampooch groomer is a miracle worker. She eliminated all the mats and our cat looks beautiful again. They took very good care of her!
5 stars Tewana H Customer since 2018
The staff was very professional and friendly. They are also very accommodating. I will definitely use them again in the near future.
4 stars London R Customer since 2017
We have always had good service.
5 stars Sheryll J Customer since 2017
Service was quick and my pet looks great. Very pleased.
5 stars Lynn T Customer since 2010
Awesome job as always on my Bailey. She even posted pictures of my baby before and after. Love this place.
5 stars Lynda P Customer since 2017
We are very pleased with the grooming service. Our dog seems so proud of his new look.
5 stars Jennifer R Customer since 2015
Maya is a husky and extremely difficult to groom. They do an excellent job every time and she comes back clean, happy and not shedding.
5 stars Pam M Customer since 2011
Wonderful experience, they do exactly what I ask, so thoughtful and careful with my babies!~
5 stars Deborah A Customer since 2018
Wonderful experience, pup was happy so mommy is happy...
5 stars Angela W Customer since 2018
Excellent every time
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