I appreciate you taking the time to respond and let us know about your experience. We strive to make sure everyone has a positive experience with us and hope to achieve 100% each and every visit.
I want you to know that you can always request a specific groomer at anytime. I was concerned about your stating that it seemed like we were in a hurry, did that refer to checking in or checking out of your fur baby. Or did it refer to amount of time the grooming took. Secondly, we strive at all times and take great pride in our shop in keeping our shop clean and smelling well. Although we can't always help if a doggie has an accident here, we do attend to cleaning it up immediately. I was not sure if that was what you were referring to or you felt that your dog smelled strange. Since I am unable to call you directly since this is posted anonymous. I would really appreciate it if you could contact me (Kathy) so we may go through each of the items you were not pleased with.
As I stated you and your fur baby are our number one priority in our shop and we need to know if there are any problems at anytime. I can be reached at 770-513-0103.
My goldendoodles always look great after a visit to ShamPooch Palace. Well organized and professional business!
Love these ladies, they are so great with my pet baby. Very dedicated to making sure you are satisfied with the work they do. I come from a long distance just to have them take care of my pet baby and will continue to.
I love bringing my furry baby into ShamPooch Palace! We always have a wonderful experience and the people that work there are so sweet. My baby is always well taken care of and he looks amazing when he comes home. I love the extra touch of the bandanna to finish it all off. Super cute!