I absolutely loved the lady that did the service, but it was not done well. My Gel nails started to chip the next day and by Saturday 2 had come off. My toe nails were painted poorly as well and they are completely crooked. I have honestly never paid so much for a Gel manicure and pedicure...$110 to be exact (with the tip) The tech was so nice and she gave a good foot rub, but the rest was not done well at all. I will not be back
Karen, I am so sorry you had this experience! Please contact me at 812.491.1000 and I would love to offer you a redo with Brayan. She is well known for her gel work! Once again, sorry and thanks for your feedback, Chad
I love the salon. Love the employees and love the shampoo room. So relaxing.
Shannon Aleksandr's not only provided fantastic hair stylists but make up artists as well in a time of "emergency" for me. I truly cannot thank them enough for their kindness, but incredible work. Moving forward I will use only Shannon Alemsandr.
Kelsey is awesome! She pays attention to detail and is a sweetheart inside and out. I love the transformation she made to my hair color and cut. Ask for Kelsey, you won't be disappointed. The relaxation that comes over you while washing your hair; they prop your feet up, turn on a heated massage chair and massage your scalp all while listening to soothing, relaxing tunes. The whole salon experience at Shannon Aleksandr's Salon is above and beyond any other salon experience.
I thoroughly enjoyed the hydrating facial I received--Robbie is fantastic! The salon and spa are beautiful and spotless. The only negative I might offer (and this is minor) is the inability of the person who handled my "check-out" to credit my card after I realized, on the way to my car, that I'd forgotten to use my gift certificate. When I returned to see if I could get credit, she seemed confused about how to do that and then told me that wouldn't be possible but that Shannon Aleksandr gift certificate don't expire, so I can use it for my next visit. I WILL visit again, so this was no "biggie." However, in the interest of good customer service, I think Shannon Aleksandr should have a way to grant what I was requesting.