Kelly, one of the dental hygienists, was outstanding. She was gracious, articulate, caring, sensitive and thoughtful. Truly, you couldn't wish for anyone better. I haven't been taking great care of my teeth lately, so I was a little nervous to hear about the inevitable consequences. After cleaning my teeth, Kelly gently encouraged me to pay more attention. Dr. Shempp stopped by to make sure all my questions had been answered. The receptionist went to great lengths to explain the insurance - she too was thoughtful, considerate, and wanted to make sure that I understood every aspect of the treatment and payment. Thank you for your care and kindness. It's a rare gift to come across an office where people have refined their communication skills, such that patients feel so well taken care of.