This was the first time we met with Dr. Lockhart with regard to some long standing problems our pibble has been going through. I had a very nice experience, and more importantly Johnny (our pibble), also had a very nice experience. Dr. Lockhart was very detailed and clear about what he thought was going on with our boy and he took the time to not only make sure I understood, but he allowed me my questions and concerns. Also, he didn't rush me through the process. All in all I had a really nice experience meeting with Dr. Lockhart and of course the front staff.... always super nice and kind.