My cat, Annie, receives excellent care from the doctors and staff of Shoal Creek Animal Clinic. As a pet owner I appreciate learning about my options for care and knowing my decisions will be honored and respected. I feel like my pets are members of the Shoal Creek family and as they age I am advised about their special needs. My Senior pets are aging with grace and comfort!
The paperwork was quick and straightforward, all of the staff were friendly and genuine, and the entire checkup was efficient. I was at the Clinic for exactly an hour. Dr. Elder clearly enjoys being around animals and made our vet visit stress-free. Ravioli and Rigatoni particularly enjoyed the treats at the end of the appointment! Also, it was nice to let the cats walk around the exam room rather than being placed back in their carriers after they were done being examined--that was a first for me!
I arrived a couple of minutes before the scheduled appointment. We were greeted right away and the appointment started only a couple of minutes after the expected time. My cat was handled carefully and lovingly throughout the appointment. Doctor Elder took the time to make sure that all of my questions were answered and explain what he had seen in the exam. We were done in less than 30 minutes and on our way. I was called with the lab results that evening.
Bingley is a rescue, and his teeth have always looked unhealthily brown. When I took him into Shoal Creek to have his teeth cleaned, I gave the okay for any bad teeth to be extracted, and I honestly expected that a number of teeth would need to be extracted. When they called to let me know that the cleaning was routine and Bingley was waking up, I was pleasantly surprised to hear they had need needed to extract any of Bingley's teeth. And, when I got Bingley home and looked in his mouth, I could hardly believe my eyes: Bingley's teeth are now as white as new puppy teeth! Dr. Elder did such an amazing job on Bingley's teeth that in a few months, I will be sending my other rescue, Jane, to get her teeth cleaned by him.