Although miss Zena was shy at first, which is just her, for the most part, we felt like the environment was warm and inviting! Plus everybody there took the time for Zena to slowly but surely warm up to them, which was very nice!
She definetly loved the yummy treats handed to her! :) that was a bonus!
And the staff are very knowledgeable.
Definetly a vet clinic that I and my girl, Zena can trust for the long run!
My cat is not very friendly with strangers and definitely gets worked up when he has to go to the veterinarian, but Shoal Creek’s staff and doctors handled him carefully and were able to perform his exam quickly and effectively. They even managed to trim down his claws for me, something I can almost never get done on my own.
The staff was absolutely great with us. We showed up at 8am requesting an urgent appointment, and even though we were new clients, they got us an appointment for an hour and a half later on that same day. Everyone was super nice, to us and our pet. Above all, the staff cares about the pets and puts their well being in the first place.