I'm new to the area, and a friend who's a retired dentist wouldn't hear of my going anywhere else. During my first visit, Dr. Shor gave me the most comprehensive dental exam I've ever had. Immediately following, he showed me the problems my xrays revealed and invited me to decide what work I wanted to have. Before I left, his receptionist previewed what the cost would probably be, given my insurance, explaining that she would be submitting the charges to them for me, and that I would wait to pay afterwards.... Second visit, Dr Shor worked gently to do 2 fillings, explaining what he was doing and why, as he went. (His assistant had already been very careful to make arrangements I needed to be comfortable in the chair, despite my severe back problems.)
In short, everyone was friendly, helpful, and highly professional -- so I can't say enough for the entire experience!