97.7% would refer friends and family to us

5 stars Verified customer

Good and timely service. Staff is helpful and friendly.

5 stars Verified customer

Always great service at Shreve!

5 stars Verified customer

The guys at Shreve have always went above and beyond the call-of-duty to help us in keeping our Fleet up to date and running. I would have no hesitation in recommending this facility.

5 stars Verified customer

As usual, I received excellent service from Shreve Automotive. Mike always makes sure my car is safe to drive.

Thanks for taking care of my car and me. Vicki McCudden

5 stars Verified customer

I've been taking our cars here for close to 5 years. As usual the staff was courteous, friendly & accomodating. Gave me a date & time to bring car in for quickest turn-around. Honest, reliable work!

1 stars Verified customer

Managers cannot follow verbal and written instructions. Alcoa center caps installed incorrectly resulting in destroyed caps. Offered no apology, but did honor replacement credit for damaged parts.

4 stars Verified customer

I just recently was put in the position that I have to take care of having our car serviced. We have used Shreve Automotive for years because Durwood was a member of our church and the shop was close to our home. We continued there and it was time for an oil change but I just imagined that the power steering, brake, transmission etc apparently have to be checked at some point, Mike had waited on me with the previous oil change so I asked him to check what he thought needed to be taken care of. When I got the car back he told me what all he had done, paid and took off, at the first red light I had to stop and noticed that my "trunk" message came up, so I got out of the car and closed it, got back in the car and looked down at the bill and noticed the amount I was charged, I was simply thinking "Oil Change" and when I saw the amount I decided to return to the shop, so now there was egg on my face when I realized what all actually had been done. I will be back. And, Thanks, Mike!

3 stars Verified customer

Went in to get a oil change and was asked about a tire rotation. I did the oil change and notified the rep to call me before my tires were rotated due to a charge for them being rotated. Did not receive a phone call. Tires were rotated and I was charged without being notified. It wasnt a big charge but I didnt have that to spend and was still charged for a service that I didnt really want. Couldnt get a refund for work done, even though I asked to be called....

5 stars Verified customer

They folks at Shreve seem honest.

5 stars Verified customer

Great. Everybody nice, well mannered, and fair. Everything wonderful and I liked not being charged for the excellent job. They fixed the problem. I did not get an apology though.