Dr. Chu was amazing!! I had a poor experience with a previous practice and came to Signature Eye care for the first time.
In my past experience I was seen only by the intern and the Dr popped his head in at the end to say hello and left. I did not know that would be my experience and was not comfortable with the intern doing the entire exam with the doctor barely there-the intern later mixed up my prescription twice and I had to correct them. When the intern at Signature asked if she could examine me, I was hesitant but agreed. She was competent and professional and Dr. Chu came in midway and spend a significant time with me completing the exam. That made me feel comfortable knowing I was getting his expertise while also being involved in the teaching experience. Dr. Chu was very informative, very personable, and most of all helpful-he definitely had my best interest at hand. Especially when he shared with me that my insurance covered medically necessary lenses. I would never have known that as I called my insurance prior to going to my apt and they never divulged that as a benefit even when I asked. He made sure that I received everything my insurance was willing to cover and then sent me home with extra daily contact lenses. During the examination we could hear significant thunder and rain coming down and he told me multiple times to drive safely.
The front staff was also incredibly efficient and professional. Overall-a wonderful experience beyond my expectation. I am so happy I found Signature Eye Care and will definitely recommend Dr. Chu in the future.