When our pet had an unexpected bad reaction to a vaccination (not SSAWC's fault), the staff immediately recognized the signs and began treating her. They let us come to check in on her shortly after. When we came back later in the day to pick her up and pay, they removed several charges related to the treatment for the reaction from the bill. Someone called the next day to see how she was doing and suggested we wait to give her her regularly scheduled flea/tick treatment until after the weekend just to be sure she wouldn't have a negative reaction to that over the weekend when no one was in the office.
Always love coming in there. The staff is so knowledgeable and personable, I’m amazed at how many pets the remember the names of. Great with explaining breakdown of any issues, cost, etc. So grateful I bring my 2 GSDs to this vet now!!
The staff was very friendly and helpful. We like Dr, Heinrich very much. We have been looking for a DVM that is holistic as well as homeopathic and she is both. She is very good with Bandit and would recommend Silver Spring Animal Wellness Center to friends.