94.9% would refer friends and family to us

5 stars Customer since 2013

Have always been very satisfied, and appreciate the professionalism

Silverdale Autoworks replied:

Thank you Tracy! We look forward to working with you again! Take care

5 stars Customer since 2017

These guys are on it. Professionals very communicative and excellent work . Will keep going back.

Silverdale Autoworks replied:

We appreciate having you as a customer and we are pleased to be your go-to service location. Thank you for choosing us!

5 stars Customer since 2014

Outstanding customer service.

Silverdale Autoworks replied:

We pride ourselves on our efficient service, as well as our knowledgeable team and we are pleased that we were able to accommodate your service needs. Thank you for your kind review.

5 stars Customer since 2013

Thanks to Bob and all of Silverdale Auto works saff for a great job keeping all my vehicle run in top shape.

Silverdale Autoworks replied:

Thank you for the review, Taco! Glad all went well, and we look forward to seeing you again!

5 stars Verified customer

I had the pleasure of working with John, he was awesome! He was very polite and made sure to keep me in the know of what was going on with my vehicle. If you are in the area I would recommend Silverdale Autoworks for your vehicle repairs!

Silverdale Autoworks replied:

Thank you for the thoughtful review, we think John is pretty great as well! We look forward to working with you again in the future, take care!

5 stars Customer since 2017

Silverdale Auto did a fabulous job correcting my car problem in a very timely manor.

Silverdale Autoworks replied:

Thank you for the review!

5 stars Customer since 2014

Very professional and helpful. Was pleasantly surprised when John brought my car around when work completed and personally walked me to my car. That was so nice. I like the input that next visit or in the future they suggested getting a couple of things done. Trust is important in everything, but VERY IMPORTANT when it comes to your vehicle. I trust and would recommend Silverdale Autoworks to everyone. A special thanks to John for your help.

Silverdale Autoworks replied:

Thank you so much for your kind words, Carole! We appreciate you taking the time out to share your experience with us. We will continue to earn your trust, and look forward to working with you in the future!

3 stars Customer since 2017

The service was good, as it has always been. However, when a problem was discovered that added significantly to the cost of the service, I was informed only of the delay and not of the cost. When I picked up the car and commented on the higher charge, no one took the time to explain the increase and review the invoice with me.

Silverdale Autoworks replied:

Thank you for your review, Paul. We're sorry to hear there was a miscommunication on our end. We work hard to make sure all customers are informed regarding price, etc during the repair process, and unfortunately we fell short with your vehicle. We hope you will allow us to earn your business again, and will definitely bring this up at a staff meeting so it doesn't happen again. Until next time...

5 stars Verified customer

Helpful and knowledgeable. I needed several things done, but they broke it down per repair and didn’t force all of them.

Silverdale Autoworks replied:

Thank you for the awesome review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We look forward to working with you in the future.

5 stars Customer since 2017

This was our second time at Silverdale Autoworks, and we were treated wonderfully both times. This time we worked with Ivan, who did everything he could to help us through this stressful process. He was very easy to work with and went above and beyond what I would expect from a typical auto repair tech.

Silverdale Autoworks replied:

Thank you so much for your kind words, Charlotte. We really appreciate you taking the time out to share your experience with us -- and we agree, Ivan is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

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