94.9% would refer friends and family to us

5 stars Customer since 2016

Great service. Thanks again to Art and the Techs at Silverdale Autoworks. Scheduled repairs last minute and able to get repairs completed in minimal time. Repair prices were great when compared to dealership prices.

Silverdale Autoworks replied:

Your very welcome and thank's for taking the time to review us!

2 stars Customer since 2017

Not happy. Four bolts missing on undercarriage cover. Had to fix myself. This also when I noticed residual oil could have been cleaned up better after spending over $3k with theses guys...really? Probably up to me to clean myself. Also forgot to turn off "service required" light after job. Basic stuff. Now starting to worry about the quality of the major work.

Silverdale Autoworks replied:

We are sorry to see you are frustrated. We would love to help with this situation and have left multiple messages but have not heard back. Please give us a call so we may assist further. 360-692-5201.

4 stars Customer since 2016

The mechanical work was awesome. Keeping grease off my light tan interior is another issue though. I know it adds to the worload but a courtesy washing of the exterior would be nice, plus an interior check for grease left behind from the mechanics.

Silverdale Autoworks replied:

Thank you for the review, Sue! We apologize about the mess. Art will be in touch with you soon so we can get that fixed. Thank you for letting us know!

4 stars Customer since 2017

Fast and professional service.

Silverdale Autoworks replied:

Thank you!

5 stars Customer since 2017

This is the first time I used Silverdale Autoworks for my 1987 Mercedes 560SL. They were referred to me by another shop who could not do the work needed - replacing the rear brakes and ball joints. The staff at Silverdale Autoworks are very friendly and professional. The cost was clearly outlined and when I picked up my car there were no surprises on my bill. What a concept! I would definitely use them again.

Silverdale Autoworks replied:

Thank you, Kelly! We look forward to servicing your vehicles in the future! Have a great weekend

5 stars Verified customer

Wonderful customer service,. I do not believe a customer service representative,.in this case, John has ever come to my side of the service desk, sat with me and explained what was found wrong with my vehicle and how the problem would be addressed by SAW, and how would I prefer to proceed. No pressure, just respectfully presented factual information. What a delightful surprise! TU

5 stars Customer since 2015

Went in with an issue with transmission light coming on in limp mode. They were very thorough and found a transmission fluid leak which had filled both wire harnes connectors. They also spotted an oil leak from filter stand and coolant leak from temp. Probe. They were very helpful in assisting with the extended warranty company and explaining everything about the process along the way. They kept us up to date of work and expected completion time. I also had them do some. Other maintenance concerns that I wanted done. Very pleased with professionalism and friendly service. Very highly recommend them to anyone that needs work done!!

Silverdale Autoworks replied:

Thank you for the nice review and it was my pleasure to serve you. We appreciate you taking the time out of your busy schedule to write a review and look forward to helping you with any of your future service needs.

5 stars Customer since 1995

I was surprised to receive a phone call two days after my brakes were replaced to see how everything was working. Never had a follow up call before when I had my car worked on. Pretty cool they check in on you!!

Silverdale Autoworks replied:

Thank you for your feedback! We are always to improve our service, glad you liked the call. We look forward to seeing you next time!

5 stars Customer since 2008

Excellent service

Silverdale Autoworks replied:

Thank you, Chuck!

5 stars Customer since 2017

Excellent customer service, car is running smooth and quiet again, after 60,000 mile service. Quote was accurate and fair. They even washed our really dirty Subaru! We'll be back with our truck, as well as our Subaru. Really nice folks!

Silverdale Autoworks replied:

Thank you for the review! Glad we could get your vehicle running smooth and washed up! We look forward to servicing any of your vehicles in the future!

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