95.0% would refer friends and family to us

5 stars Customer since 2021

Very Happy with John and the team at Silverdale Autoworks!

5 stars Customer since 2014

Will solve the problem no matter how long it takes.

5 stars Verified customer

I always take our cars to Silverdale Autoworks because I trust them to correctly diagnose and fix any problems. If it doesn't need to fixed immediately, they let me know an issue can wait, but if it's safety related, they let me know it needs to be done now. Plus, their customer service is outstanding!

5 stars Customer since 2018

Silverdale Autoworks is an exceptional place to have your automobile serviced or repaired. They are professional and have always told me exactly what I need to know to make a decision on what needs to be done. They have completed repairs on time and within the estimated time provided. They provide realistic estimates for the costs and I have found those costs to be very reasonable. I prefer independent shops to dealer shops and Silverdale has provided what I think is the best service possible.

5 stars Customer since 2021

Fast, efficient, effective, reasonably priced, courteous service. Car was done within a day. Refreshing place to do business with in these times.

1 stars Customer since 2020

Took my car there 2 times. Each for repairs that cost 2k each visit. I live 5 mins away and as soon as I got home I had a problem with the car directly involved with the repair they performed. The first time they claimed a faulty clip was to blame from a new spare. Gasoline leaked all over the interior of my car. The second time was for a coolant leak. As soon as I got home I heard it leaking again. They claimed a faulty seal from the NEW part. A silicone seal for the thermostat is bad when new??? Didn’t offer any kind of break on the bill. Insisted the water pump was the problem yet it still leaked after it was replaced? Then blamed it on a bad seal???? Whatever. Was probably a $30 hose as the problem in the first place and they didn’t want to admit it.

5 stars Customer since 2011

The people who greet you are friendly and professional . We have been going there for quite a few years and highly recommend them .

5 stars Verified customer

Truthful, thoughtful and ethical. Rare in this age of quick profit-driven businesses. But then they have been around for a century at the same location, so clearly that should tell us all something. Friendly professional and customer-first. I would send my mother there.

Silverdale Autoworks Inc. replied:

Thank you for your positive feedback. We take great pride in providing all of our customers a five star experience. We are pleased to learn that we are upholding our standard of efficient, courteous service, and a clean location where our customers can feel right at home. Thank you for choosing us!

5 stars Customer since 2017

Always had gods experiences here. Work completed has always been great and I never feel pressured when declining recommended services. I have brought multiple cars here and will continue to do so.

Silverdale Autoworks Inc. replied:

We appreciate having you as a customer and we are pleased to be your go-to service location. Thank you for choosing us!

3 stars Customer since 2021

Service was robotic, lacked personal genuine interactions, staff seemed more interested in the transaction than providing support and understanding, especially given the rates charged.

Silverdale Autoworks Inc. replied:

Thank you for your recent visit and for your subsequent feedback. I am sorry to learn of your less than stellar experience with us but appreciate that you took the time to let us know what happened. We take guest feedback very seriously and each point will be addressed as we continually strive to provide the best guest service. Please let me know if you have any further input or if there is anything I can do to help improve your experience.