100.0% would refer friends and family to us

1 stars

Yes, Simmons Automotive is friendly...Yes, they are straight-forward, but I am soo upset with the quality of their work. I had my timing belt replaced by them in 3/2009 and a pretty hefty price. (Friends/Family told me the price was quite reasonable, so I didn't mind it so much.) Now that it's 6/2011 and only 22,000 miles later, my Timing Belt had to be completely replaced by the Honda Dealer! There is no excuse for a belt to be broken after such a short time/distance. I'm actually comparing the break down of cost between Simmons and the Honda Dealer and would you know it. Honda was cheaper...and they actually did much more to my car (because the way the Timing Belt broke, it did A LOT of damage). I do NOT recommend Simmons Automotive.

5 stars

I took my 04' chevy tahoe to Dean & he did some suspension work to it and even spoke to the manager at les schwab and let him know they need to re align my vehicle free of charge since they didn't do it right in the beginning by letting me know they couldn't properly align it due to my bad suspension.

I also found out that Dean works on German cars! I just got a Benz and I brought it to him to take a look at it, he's cheaper than any german shop! With 5 star quality work. Dean truly cares about you getting your car fixed right & only helps with what needs to be done instead of other shops who are only after $$. Keep it up Dean you've earned my business for life.

-AJ

5 stars Customer since 2010

I think Dean and his staff were awesome. They fixed my car in a timely manner offered to take me to work (thats great service)I will definatly go back and refer friends for that matter.

5 stars Customer since 2006

Dropped the car off for an oil change - it is comforting to know that everything else was fine, safe and in good working order! Thanks all!

5 stars Customer since 2009

I know that I can trust your work! Thank you for being there for me on the past! I know I can count on you to take care of my second car, now, too!!!!

4 stars Customer since 2009

keep up the great service

5 stars Customer since 2007

THis is not about the great servic that we get from Simmons Automotive. Its about the company that sends the updates. We do not own the 1995 Ford van any longer. Dean Simmons knows that we do not have the 1995 van and I would like your company to take it off the update list. That is why I do not make an appt with Dean Simmons because we do not own the Ford Van. Thanks Elizabeth Ray

Simmons Automotive replied:

Elizabeth, sorry for the emails on the Windstar. I have since removed it from your information. If you have any questions feel free to give me a call at 253-441-6555. Thank you for bringing this to my attention, Michelle.

5 stars Customer since 2010

I am so glad I found Simmons Automotive. All of the staff are friendly, curious, and very knowledgeable. Simmons works hard at being flexible, so making an appointment is easy and my car is almost always ready ahead of schedule. Plus, I trust that the work being done on my car is of excellent quality. My questions are always answered and Simmons takes time to discuss potential problems I may see down the road and advises me on the best ways to avoid them. Your vehicle is a big investment and so it is important to have a mechanic you trust to maintain your car and keep it in top shape. I trust Simmons Automotive and appreciate all their hard work.

Simmons Automotive replied:

Thank you Locke, and thank you to ALL of our customers for making us your #1 Auto Service Facility! Sincerely, Dean Simmons

5 stars Customer since 2009

What can I say, Uh, don't change a thing. :) MMMM, my name is spelled wrong. It's Laurie :)

Simmons Automotive replied:

I am thrilled that you wouldn't change anything. The system posts your first name and the first letter of your last name. Looks funny, but rest assured it's correct in our database.

Thanks, Dean

5 stars

Simmons Automotive is the best car repair shop we've been to. Ever. Dean & everyone there know a lot about cars, are great at explaining the problem & proposed solutions, & are very trustworthy. Wouldn't go anywhere else!