Our 2004 Volvo S80 had a cascade of computer failures. The gas tank could not even be accessed. Steve took the time to go through the entire system, consulted online forums, and ultimately did a reboot, which worked. Every time we go to Simon's, they exceed our expectations for honesty and service. Whenever there is a gray area, they err on the side of decency and generosity. I have nothing but praise for Simon, Steve, and their entire crew.