The actual cleaning and exam was fine. Office and technician staff were friendly and helpful. I have one complaint. Every 6 months I come in for a cleaning and exam. I also see anperiodontist every 6 months. I get my exrays taken care of there. Why then, after leave by work early and driving 65 miles to get there on time for my appointment, should I expect a simple cleaning and exam to take 80 minutes? I really think you need to assess how you schedule patients.