No complaints about staff and physician - all very competent and personable.
The tests and physician consult took up about an hour of my time there. The 2 hours and 15 minutes of my time were spent just waiting. I was there for a total of 3 hours and 15 minutes. This is not efficient or pleasurable use of my time. Fortunately, I an retired, but I did miss a dinner date. Having managed a physician's office in the past, I know that time management can benefit the patient. I know people who have left your practice because of your insensitivity to their time schedules.