Staff and Medical personnel were very pleasant, knowledgeable and helpful. They made me feel very comfortable. However, for the first eye (11/14/17) I left without being given specifics about eye drops, how to wear the patch and what to do about my eyeglasses. For the second eye (11/30/17), everything went very well also. However, I had a large lump and bruise where the IV was inserted. Overall, I am very happy with how everything went. Thank you.