96.7% would refer friends and family to us

5 stars Customer since 2017

Everything was fine

5 stars Customer since 2014

The office staff and dr wexlet are great. Always pleasent and accommodating hours

3 stars Customer since 2017

I was at first very annoyed at the more than two hour delay before I was able to be examined by the physician. This was my first time with this eye physician. As a new patient, I became very stressed and for the last hour of my long wait I wondered why I had not just got up and left. I am new to the area and chose this physician from the internet.

Even when the office staff saw how annoyed I became, no one approached me (the doctor or staff members) to explain what was causing the delay.

When I finally was called into the doctor's examination room, the doctor did apologize and stated that a patient before me needed special medical attention and that one of the examination rooms was closed due to maintenance repair.

I decided to give the doctor a second chance and I am glad that I did wait that long time for my appointment to begin. I received an excellent eye examination and I am pleased by the care that was taken for me.

That was a very untypical day at the office. I now understand and praise the doctor for doing his best and not losing control during that stressful afternoon.

I would like to make a suggestion, if this long delay should ever occur, again. A member of the office staff should call each patient aside to speak to each privately about a delay that is more than a half hour or so. Perhaps a choice can be offered to reschedule at another convenient time. That illustrates that the office and doctore are concerned about the patients' time.

5 stars Customer since 2006

The entire staff is courteous and professional. DR. Horowitz is excellent and has been my Doctor for 30 years,.

5 stars Customer since 2008

Expedient, professional, and friendly process.

5 stars Customer since 2011

THE STAFF WAS FRIENDLY AND THE WAIT TIME MINIMAL.

4 stars Customer since 2008

Wait too long

5 stars Customer since 2007

Kind and competent care. The young lady with the pretty black hair was very knowledgeable

3 stars Customer since 2009

Discovered a shorter wait time when my appointment is early.

5 stars Verified customer

Excellent from Check-In to Check-Out. everyone is focused on their assignment which makes me feel confident that I am getting the highest level of care.

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